Privacy notice

This privacy notice explains how RESET uses and protects your personal information when you contact us or use our services.

Who we are

RESET provides computer and laptop repair services (Windows only) in Deepcut and surrounding areas. You can contact us by email at m.dworczak@gmail.com or by phone on 07859 074509.

What information we collect

We may collect the following information when you contact us:

• Name.
• Contact details (email address, phone number).
• Address (if we visit you or collect your computer).
• Details of your computer problem and any work we carry out.

How we use your information

We use your personal information to:

• Respond to your enquiry.
• Arrange and provide our repair services.
• Issue invoices and keep basic business records.

We do not sell your data to anyone or use it for unrelated marketing.

Lawful basis for processing

We process your personal data because it is necessary to take steps at your request before entering into a contract and to perform the contract we have with you. In some cases we may also process data where it is necessary for our legitimate interests (for example, to keep basic records of work carried out).

How long we keep your information

We keep your personal information only for as long as necessary to provide our services and to meet basic legal or tax requirements. After this, we securely delete or anonymise your data.

Sharing your information

We do not routinely share your personal data with third parties. In limited cases we may share data with service providers such as accountants or IT suppliers, but only where necessary and with appropriate safeguards in place.

Your rights

You have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your data in certain circumstances.
• Object to or restrict how we use your data in some situations.

To exercise your rights, please contact us at m.dworczak@gmail.com. You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

Changes to this notice

We may update this privacy notice from time to time. The latest version will always be available on this page.